24 July 2008

Client Feedback

Dear Woudi,

Thanks so much for organizing a great trip. It was really everything Iasked for and more. Ihave tried to copy and paste the questionnaire, but it doesn't even download properly, as I don't have Word on my computer. Also, my printer doesn't work and Lucie'sc omputer also crashed. We are therefore unable to print it to even send to you. We don't really have many comments to add anyway. The only place we would not recommend to stay at is the last one, the log cabin place. It was really nice and the people were nice, but it was too hot and sticky, even with the small fan. We had a lot of trouble sleeping there as a resultof the heat and also because there were so many mosquito's. We arrived without one bite and left totally covered in mosquito bites. Maybe you should only send people there in the winter.

Out of the attractions, we were only disappointed in two. The Cango Caves and Monkeyland. These were 2 places I picked, so it's not your fault. They just weren't what we expected. The elephantback safari was definitely my highlight and it lived up to and beyond anyexpectations I had. The place/people and elephants were incredible and I definitely think you should add that to any future tours.

Arnold was very knowledgeable as a guide. We would definitely recommend him. The only thing I can suggest is that you make sure the guides know what they can get into for free or for a cheaper price. I paid to go on the funicular at Cape Point, while Arnold walked up the pathway. He was not aware that I could have gone on it for free if he had showed his travelguide card. There was a sign when I paid, saying it was free for S.A. travel guides/tours. I had to pay, as he was not with me and they wouldn't have given my money back afterwards. I understand that only certain things are included in the tour, but the guides should still use their access if they could get usin free. You can definitely give both our names/e-mails as contacts if anyone has questions about any aspects of the tour. Thanks once again for all the work you put in. It was really nice to meet you at the airport. We will send a CD of some of the pictures, for you and Arnold, when we get achance to organize them.

All the best,

Andrea and Lucie

Lathita Tailor Made Travel - We Personalize Every Experience